Return Policy

At Knife-Tech, your satisfaction is our priority. Please review our return policy to understand your rights and the process for returns.

Our refund and returns policy is valid for 30 days from the date of purchase. If more than 30 days have passed, we regret that we cannot offer a full refund or exchange.

Refund Timeline
You can expect to receive your refund within 10 days of sending your package to the return shipper. In many cases, refunds are processed even faster.

Do You Accept Returns?
Yes, we accept returns for both defective and non-defective products.

Do You Accept Exchanges?
Yes, we accept exchanges.

Product Condition
Returns and exchanges are only accepted for new products.

Return Method
Returns must be made by mail.

Restocking Fee
There is no restocking fee for returns.

Contact Us for Returns
To initiate a return or exchange, contact us with your request:

• Phone: 0422 228 123
• Email: richard@knife-tech.com